LAW ON INFORMATION SOCIETY SERVICES (LSSI)

Sandra Rodriguez Martin, responsible for the website, hereinafter RESPONSIBLE, makes this document available to users, intending to comply with the obligations provided for in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), as well as to inform all users of the website about the conditions of use.
Every person who accesses this website assumes the role of user, committing to the rigorous observance and compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.
Sandra Rodriguez Martin reserves the right to modify any type of information that may appear on the website, without any obligation to provide prior notice or inform users of such obligations, with publication on the Sandra Rodriguez Martin website being understood as sufficient.

Identification Data:

Corporate name: Sandra Rodriguez Martin
Trade name: Lava Trekking
NIF: 42876968T
Address: Cl Panama 8 Puerta 12 Teguise 35508 Lanzarote
Email: [email protected]

GENERAL CANCELLATION POLICY

1. Free Cancellation if you cancel before the same day of enjoyment or at least 24 hours before the start of the contracted activity. (Full refund)

2. Cancellations and modifications by the company Lava Trekking:
The company reserves the right to make cancellations or modifications to the routes and itineraries due to force majeure such as weather alerts, lack of participants on the excursion, errors, or any other cause without justification. In the event of total cancellations of the activity, the company Lava Trekking will notify its clients and will immediately refund the amount paid if applicable. If it is canceled due to bad weather conditions, the company Lava Trekking will offer another date or a full refund of the amount paid.

In the event that the client does not show up during the course of the excursion at the time indicated by the guide, the company will not be responsible for the costs incurred by the client.